Course
Length: 2 days
Fee: £800 + VAT
Discounts: 10% for IMC, CMI, IBA members
'yellow sticky' workshop result
Contacts
Change Management and Business Driven Process Improvement - Practitioners
A practical and intensive course designed for business professionals to enable participants to deliver major improvements in organisations.
Areas of expertise
Target Audience
- Senior Managers and individuals who need to understand change and process improvement
- Middle Managers responsible for instigating change process improvement and BPR
- Business Analysts
No previous knowledge is necessary.
Content
There are two major steps to process improvement: deciding what to change and implementing that change. This two day course will enable managers to manage change management and process improvement projects and practitioners who undertake it. Usually it is a prerequisite to attend the 'Getting Started With Business Transformation' course.
This practitioners course will give the attendees hands-on experience of the methodologies and techniques required for successfully project managing a major change programme.
Utilising Prince2 and MSP management frameworks to deliver to time and budget Process Improvement (BPR) as well as determining what to change to.
Change Management techniques ensures the change is enduring. The approach supports e-government, Gershon and Customer facing directives.
Overview of:
- Implemeting change and making it stick
- Introduction to Stakeholder Visioning, Value Paths, organisational change
- Process improvement: Introduction to ‘As-is’ to ‘To-be’ modelling and transformation
- Reducing costs and improving processes
- Change from an HR perspective
- What are BPT, BPR BPM 6 Sigma and ITIL
Practitical experience of:
- Stakeholder Visioning, Value Paths
- ‘As-is’ to ‘To-be’ modelling and transformation
- Reducing costs and improving processes
- Change Management and Readiness
- Workshops and Facilitation
- Running a BPT Project
- Process Decomposition and Dependency Modelling
- Tools such as Metastorm, BpWin, CaseWise, and Visio
Benefits of Attending
- Learn business process transformation / re-engineering without pressure from IT peers
- Develop pragmatic process improvement propositions
- Learn how to implement them successfully
- Develop modelling skills with a range of modelling and drawing tools
Why this course?
This course is run by a trainer who has many years of practicing what he is preaching. Riggours training uses a workshop format where ideas are presented and discussed and practiced in breakout sessions.
Many courses are aimed at IT professionals whose main panacea for change is IT. Precious little time is spent understanding the underlying process and the improvements that can be made without IT, and the care needed to implement selected solutions.
Wiltshire County Council said:
“David quickly sussed out what we were each like and tailored the course well to this”
“Manages to keep you on your toes by asking specific questions he knows you will find difficult”
“I have found this course very useful and it has given all of us the chance to appreciate where improvements could be made He made sure everyone has been involved throughout the course”
“He certainly knows his subject “
"It helped us deal with the incumbent BPR consultants"
Prerequisite
For those staff with little or no experience of project management, the 1 day "Getting Started With Business Transformation" course is an ideal preparatory course. It is normally run on the day preceeding this Practitioners course.
Course Occurrences
Bath
Date: 02 05 2007 to 03 05 2007
Time: 9:30