Course

Length: 4 hours

Fee: £55 + VAT

Discounts: 10% for IBC and CMI members

Contacts

• David Rigby

Data Protection for Businesses

For Businesses to gain an understanding of the legal requirements and issues surrounding the “use” of customers' personal information or data, how the rules apply in practice and how compliance is achieved.

Areas of expertise

• Business Strategy
• Business Processes and Performance Management
• Information and Computer Technology

Target Audience

Business owners and staff who need to know the basics about Data Protection and how it affects businesses.

Content

This ½ day training workshop will prepare businesses to face the challenges presented by use of personal data.The workshop will review the: ·         

• The Data Protection Act (DPA) 1998·         
• Privacy and Electronic Communications Regulations 2003·         
• Payment Card Industry Data Security Standard. 

Businesses will gain an understanding of how they apply in practice and how compliance is achieved.

 

Benefits of Attending

• Understanding of corporate responsibilities under the above regulations.
• Correct use of and appropriate levels of security for Personal Data.
• Knowledge of what needs to be done before undertaking marketing activities.
• Practical guidance and solutions for many aspects of business.
• How to demonstrate Compliance.  
• Improve customer satisfaction by giving customers peace of mind and reducing the likelihood of circumstances that would give rise to a complaint.

Course Occurrences

Bristol or Bath

   Date: 06 11 2009 to 06 11 2009

   Time: 9:30

Bristol or Bath

   Date: 14 01 2010 to 14 01 2010

   Time: 13:00